Contact Us

Have questions? We're here to help

Location

Blantyre, Malawi

Email

General: support@tiide.co

Loans: loans@tiide.co

Phone

Loan Inquiries: +265 894 498 781

Business Hours

Monday - Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Sunday: Closed

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Frequently Asked Questions

Find answers to common questions about our services

How long does it take to get a loan approved?

Most loan applications are approved within 24 hours. Some may be processed even faster depending on the completeness of your application and documentation.

What documents do I need to apply for a loan?

Typically, you'll need a valid ID, proof of income, and bank statements. The specific requirements may vary based on the loan type and amount.

Can I repay my loan early?

Yes, you can repay your loan early without any prepayment penalties. Early repayment may even reduce your total interest cost.

How do I contact customer support?

You can reach our customer support team via phone, email, or the contact form on this page. Our representatives are available during business hours to assist you.